PRODUCT WARRANTY

At OROeORA PRINTEZIS, every piece of jewelry and watch we offer is a testament to authenticity, craftsmanship, and refined aesthetics. Your trust is as valuable to us as our products — which is why every purchase comes with a written guarantee of quality and authenticity.

Watches

All watches are accompanied by the official manufacturer’s warranty, lasting 2–5 years depending on the brand. The warranty covers manufacturing defects and functional issues according to the terms set by the manufacturer.
The warranty does not cover damage caused by accidents, misuse, water exposure (unless specified as water-resistant), or normal wear and tear from daily use.

Jewelry

Our jewelry is crafted from high-quality materials (gold, silver, precious and semi-precious stones) and comes with a certificate of authenticity, guaranteeing key characteristics such as weight, carat, and type of gemstones.

After-Sales Support

Our relationship with the customer does not end at the sale. Our specialized team is available for any questions or technical support. We also provide services such as repairs, battery replacements, and full maintenance for all our products.

📍 For any warranty-related matters, you can contact us at [email protected] or visit our store.